Home Shield Insulation of Charlotte

Bios

• Joseph Rezentes

  CEO

  Joseph Rezentes is the Founder and CEO of Home Shield Insulation, a leading provider of comprehensive home performance solutions. With over 9 years of experience in the home improvement industry, Joseph has dedicated himself to delivering premium services that enhance the comfort, energy efficiency, and durability of residential properties. Prior to founding Home Shield Insulation, Joseph spent 4 years specializing in crawlspace work, honing his expertise in this critical area of home insulation and moisture management. His deep understanding of crawlspace dynamics and solutions has been instrumental in shaping Home Shield Insulation's approach to holistic home performance. Under Joseph's leadership, Home Shield Insulation offers a comprehensive range of services, including crawlspace, attic, and whole-home insulation solutions. Whether it's sealing air leaks, installing insulation, or addressing moisture issues, Joseph and his team are committed to delivering tailored solutions that meet the unique needs of each customer. In addition to his role as CEO, Joseph is a dedicated family man, happily married to his wife Kelsey and proud father to their son Asher. He is also an avid reader and outdoor enthusiast, finding inspiration and rejuvenation in nature and intellectual pursuits. As CEO, Joseph is passionate about driving Home Shield Insulation forward with a focus on innovation, quality, and customer satisfaction. His vision for the company is to continue expanding its offerings and making homes more comfortable, efficient, and resilient for years to come.

• Kelsey Rezentes

  Customer Experience Manager

  Kelsey Rezentes is the Customer Experience and Administrative Manager at Home Shield Insulation, where she brings her passion for hospitality and care to ensure every customer interaction is exceptional. With a degree in Public Health from Thomas Edison State University, Kelsey combines her educational background with her extensive experience in hospitality and care to create a welcoming and supportive environment for Home Shield Insulation's customers. In her role, Kelsey is dedicated to providing top-notch customer service and administrative support, ensuring that every customer's needs are met with efficiency and professionalism. Her attention to detail and organizational skills are invaluable in streamlining operations and enhancing the overall customer experience. Beyond her professional responsibilities, Kelsey is a multifaceted individual with a love for arts and crafts, hiking, and fitness. As a former college lacrosse player at Liberty University, she brings a competitive spirit and dedication to excellence to everything she does. Kelsey also finds immense joy in being a mom to her son Asher, cherishing the moments spent with her family and creating lasting memories together. With her diverse background and genuine passion for serving others, Kelsey plays a vital role in shaping the culture and success of Home Shield Insulation. Her commitment to excellence and her ability to connect with customers make her an invaluable asset to the team.

• Carter Liechty

  Home Comfort Specialist

  Carter Liechty serves as a Home Comfort Specialist at Home Shield Insulation, leveraging his expertise and passion for ensuring optimal comfort in every home. With a background rooted in the pursuit of excellence, Carter brings a unique perspective and dedication to his role. As a native of Raleigh, Carter understands the importance of creating a comfortable living environment tailored to each homeowner's needs. With a keen eye for detail and a commitment to providing personalized solutions, Carter helps homeowners achieve their comfort goals with precision and care. Outside of his professional pursuits, Carter finds joy in the simple pleasures of life. Whether he's enjoying a round of disc golf, discovering new music, or savoring moments with loved ones, Carter's appreciation for life's finer aspects enriches his work and his interactions with clients. With his passion for home comfort and dedication to exceptional service, Carter is committed to making a positive difference in the lives of homeowners throughout the Raleigh community and beyond.

• James Phifer

  Commercial/New Construction Manager

  James Phifer brings over 13 years of invaluable experience in the insulation industry to his role as the Commercial/New Construction Manager at Home Shield Insulation. With a proven track record of success and extensive expertise in managing commercial and new construction projects, James is a seasoned professional dedicated to delivering excellence in every aspect of his work. Throughout his career, James has demonstrated a remarkable ability to oversee complex projects and ensure they are completed on time and within budget. His attention to detail, strategic planning skills, and commitment to quality have earned him the trust and respect of clients and colleagues alike. In his role as Commercial/New Construction Manager, James is responsible for leading a team of professionals to deliver high-quality insulation solutions for commercial and new construction projects. His hands-on approach and proactive leadership style ensure that projects are executed efficiently and to the highest standards of craftsmanship. Beyond his professional achievements, James is a dedicated family man. He values integrity, hard work, and continuous learning, and strives to make a positive impact both professionally and personally. With his wealth of experience and proven leadership abilities, James is an invaluable asset to the Home Shield Insulation team, driving success and exceeding expectations in every project he undertakes.