John Purifoy wrote on 10-15-2012

Solved problem with gas logs

We lived in Eastern NC and had received a set of propane gas logs (purchased from Hearth and Patio) as a gift about 4 years ago. This Fall they would not work. Our gas company could not get them to work and said the gas valve was bad. The gas company said it was about the same to buy a set of new logs instead of replacing the valve. I called Hearth and Patio about a valve. They advised me what to check and try. I did as they advised and the logs work great!